Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No picture or sound but TV comes on

Last night my TV was working fine turned it off and this morning it comes on black picture and no sound. Have unplugged it and let sit plugged back in something. Tried different remote nothing. Can't find reset button no way to turn TV on and off with out remote.  Help I need my TV.

0 Kudos
Retired Moderator

Re: No picture or sound but TV comes on

Hello @Bsl-36

We're sorry to hear about the issue you're experiencing.

Have you tried contacting the TV manufacturer to inquire further? I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For a list of Roku TV manufacturers' contact information, visit our Community post here: Contacting Support for Your Roku TV

All the best,

Kariza D.
Roku Forum Moderator
0 Kudos