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JNJDRunner1
Reel Rookie
‎07-31-2021 02:42 PM

New purchase of device - pricing changes

Want to buy a new device (Ultra) to replace aging one I already have.

Website says $99, but $20 off, so $79.

Sweet (Am@20# has 2020 ver for 89, 2021 for 169).

I add to cart, and WHAMO:  Price is now price is $99.  There's no code to add, etc.

What's up with that / how do I get one for the listed price of $79?

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1 REPLY 1
renojim
Community Streaming Expert
‎07-31-2021 07:43 PM

Re: New purchase of device - pricing changes

This has already been reported: 
https://community.roku.com/t5/Accounts-Billing-Orders/Ultra-4800-on-sale-for-79-99-but-when-you-chec...

No response from anyone at Roku yet.

As far as I know there is no 2021 version of the Ultra.  Probably a 3rd-party seller scamming people.  Always be wary of any model year in a listing or, worse yet, "latest version".  Always check the model number.

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