Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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StreamerUser
Level 20

Re: My Feed Vanished Overnight


@tmorse1 wrote:

Thank you, SU. I e-mailed Roku Support, and will report back as soon as I get a response.

It occurs to me that, if Roku removed My Feed to make way for Olympics, other people should be having the same problem. Has anyone else reading this who uses My Feed had it recently go missing?

Thank you,

Terry


Yes, theres another thread about it:  https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/Where-is-My-Feed-Menu-Option/td-...

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tmorse1
Level 9

Re: My Feed Vanished Overnight

Thank you for the pointer to the other discussion. It appears to have started after I first posted, so a search of the Community didn't turn it up. I hope Roku realizes they have a bunch of angry customers over it, but chances are they're being paid to push the Olympics.

Terry

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StreamerUser
Level 20

Re: My Feed Vanished Overnight

That thread actually started two days before this one (the 17th - this thread started on the 19th), not that its important - its easy to miss newer posts/threads as they can get buried quickly.

Roku is going to do what it always does when issuing temporary UI changes (whether for promotions/ads/events/holidays/launches/etc):  They will ignore all protestation during the change period, the temporary change period ends, and the UI elements will return to what they were before.

Users can limit a lot (but not all) of the UI changes by disabling seasonal themes:  Settings/Theme/Seasonal themes=off

Since most of the temporary UI changes are promotions/advertisements, and this one has a large NBC logo atop this Olympics' logo, we can be sure its paid.

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tmorse1
Level 9

Re: My Feed Vanished Overnight

The response I got from Roku support is that it "This seems to be a temporary issue with your Roku device. They directed me to do a factory reset following the directions in the article, "How do I factory reset my Roku® streaming device?"

However, My Feed spontaneously reappeared this morning, so I didn't get to (have to) try out that solution.

Terry

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atc98092
Community Streaming Expert

Re: My Feed Vanished Overnight

A factory reset is rather a last gasp drastic solution, so I am glad you didn't have to resort to that. While it will clear things that have been caught in a loop or some other bad/corrupted code, it also means you have to set everything up from scratch again. Even though your channels will all be installed again, you still have to reenter all your login credentials. It's time consuming. 

Dan

Roku Community Streaming Expert

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