Features, settings & updates

Help configuring Roku device settings, using Roku OS features such as screen mirroring, adjusting display type and audio settings, using Guest Mode, and assistance with software updates.
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Lost YouTube TV after factory reset

When YouTube TV stopped working the other day, I did a factory reset on my 3800 stick because I was desperate to fix the problem. After Roku resolved the problem, I now can’t add the YouTube Tv channel I had been using. I would like this channel back on the list because I was a Grandfathered  YouTube Tv subscriber BEFORE the Roku problem the other day. Need someone from Roku to contact me. Thanks 

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Level 20

Re: Lost YouTube TV after factory reset

A Factory Reset alone should not have removed the app

If you removed the YTTV app manually (Highlight the app/Options (*)/remove) in an attempt to resolve loading issues, you wont be able to get it back until after the Roku & Google dispute is resolved.

You can access YTTV through the YT app:  load YT, select "YouTube TV" in the lower left corner of the UI.

You'll need to contact Roku CS otherwise:

chat/email/phone:  https://support.roku.com/contactus  (choose setup/ultra/other/need more help?)

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