Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Trim
Newbie

Icon, for a lack of my better word: series 4, widecolor enhancer . . .

I recently installed the Ruku streaming Stick 4k. All went well with the 3xceptionof some annoying icons at the top left corner of the TV screen. Each one is about 1.5" x 1".

1. Series 4

2. Widecolor enhancer Plus

3. Connectshare with a USB picture

4. HDMI X 2 (is this due to having to use a HDMI right angle adapter.?

Either way how do I get these to remove permanently?

0 Kudos
12 REPLIES 12
renojim
Community Streaming Expert

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

Did you also get a new TV?  Is it in store mode?  I've never seen anything like that coming from a Roku device.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Tuckahoe39
Newbie

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

I have the same issue! It is driving me nuts. TV and Roku Ultra LY were hooked up and working fine for several months. Then these icons appeared on top left corner of tv screen - about a week or 2 ago. 

Need to know how to get rid of this. Very irritating.
 

0 Kudos
renojim
Community Streaming Expert

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

@Tuckahoe39, there's no reason to believe it's coming from your Roku.  It most likely has something to do with a TV setting.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
vc9
Reel Rookie

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

This happen to me as well after I did a upgrade on my device, its nothing on my tv that caused this, it was fine till the upgrade. I tried a factory reset that did not help.

0 Kudos
renojim
Community Streaming Expert

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

@vc9, can you post a picture of your TV screen?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
vc9
Reel Rookie

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

I will take a picture of it, where do you want me to post it 

0 Kudos
Strega
Roku Guru

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

When I search for the terms mentioned in the first post, I get a lot of links to Samsung TVs, including this link showing how to take the TV out of store mode:

https://us.community.samsung.com/t5/HD-and-UHD-TVs/How-do-I-get-rid-of-the-annoying-Icon-on-my-T-V/t...

0 Kudos
vc9
Reel Rookie

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

On my Samsung there is no store modeScreen shot on tvScreen shot on tv

0 Kudos
Strega
Roku Guru

Re: Icon, for a lack of my better word: series 4, widecolor enhancer . . .

Yep – ToC (Touch of Color) is another Samsung thing (referring to the bezel/case design) of a few years ago.  Likewise if you search for "connect share movie" you get a lot of Samsung links.  That's your TV doing that.  If not store mode how about demo mode?

0 Kudos