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Apuruna
Newbie

How to make Roku know I have a DirecTV account and not Spectrum.

I have to go online everytime i want to watch a channel and get a code b ecause Roku thinks I have a spectrum account instead of the directv account i do have.

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makaiguy
Community Streaming Expert

Re: How to make Roku know I have a DirecTV account and not Spectrum.

@Apuruna-

Did you previously have a Spectrum account, then changed to DirecTV?

It has been a few years since I set up my Roku account, but I seem to recall it asking if I had a tv provider and who it was.  As I was then, and still am, a DirecTV subscriber, I likely entered this into my account information.  The system does automatically log me into a number of channels that require a tv provider login and use Roku's single login system to log me in via my DirecTV account.

But I see nowhere in my Roku account at https://my.roku.com account where this tv provider account information is even shown so that it can be deleted or edited.  If I ever pull the plug on DirecTV, I don't know how this will affect me.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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