Features, settings & updates

[Nichrocks]

I bought a new roku but can't sign into my account because I don't have access to my email for the link. What can I do?

[Anonymous]

How about sign up for a new gmail account?

https://accounts.google.com/signup/v2/webcreateaccount?service=mail&continue=https%3A%2F%2Fmail.goog...

[makaiguy]

As long as you know the password for your Roku account you can still log into your account.  The email address is just a log in name at that point.  What you cannot do is use the "forgot password" capability as it sends email only to the account on record.

Once logged in you can update your email address.  When the new email address has been verified you'll use the new address to log in and it will then be the one shown on your Roku via Settings/System/About.

[Hector-Roku]

Hi @Nichrocks, we see you're having issues accessing your account and we're happy to help! Please check out the post left by @makaiguy. It has valuable information on how to that can help. Just to make sure all your questions are answered and you're able to fully login again, we'll be reaching out through direct message. Keep an eye out in your inbox for our message so that we can further assist.