Features, settings & updates

[Elly]

I did that. Looked like it worked. But. This morning it asked me to log in again and I did and it said I needed to input the code sent.

So it did not actually turn it off. I just checked the account again and it is showing as off. So whey am I still having to get a code?

[RokuRhea-V]

Hey! @Elly 

Thanks for reaching out to the Roku Community!

Have you tried erasing your cookies or cache, refreshing the web browser, or switching to another browser? For more information, visit this article on How to sign in with a two-step verification

Please let us know if there are any changes.

Thanks,

The Roku Community Team