Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Elmar
Newbie

Hisense Roku TV search function

Hi.

I recently bought a new Hisense Roku TV. I live in the US, but for some reason I don't have a "search" function to search for the apps that I would like.

 

Labels (1)
0 Kudos
2 REPLIES 2
renojim
Community Streaming Expert

Re: Hisense Roku TV search function

That usually happens when your Roku account somehow didn't get set up as a US account.  I don't know of a reliable way to figure out what region it is associated with, but the only way to fix it is to start all over again.  Factory reset the TV and create a new Roku account.  Close the current account and make sure you clear your browser cookies, use a different browser, use a different device, or use a private/incognito browser window when you create the new account.

How to close your Roku® account | Official Roku Support
How to factory reset your Roku® streaming device | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: Hisense Roku TV search function

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

Thank you,
The Roku Community Team

John
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.