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rubybt97 · ‎06-24-2023

I have tried deleting the app, checking for updates, restarting my roku and the hbo app won’t update. I also tried deleting the app and adding it from my phone through the mobile app. On the mobile app it shows the new max app, however on my roku it adds as the old hbo app which then prompts me to update.

makaiguy · ‎06-24-2023

Where are you located? Outside the US?

"Max is currently available in the United States (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the US Virgin Islands)."

Source (24 June 2023)

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rubybt97 · ‎06-24-2023

@makaiguy hi, I’m in the US

renojim · ‎06-24-2023

@rubybt97, the next question is what are the model number and software version displayed under Settings->System->About?

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HBO app won’t update to max

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