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Directv Stream- Local channels blacked out

Signed up for Directv Stream.  Cannot access my local channels on any of my 3 roku devices.  They all say "blacked out" due to my location.  The same channels work fine on my phone, even when connected to same wifi network as the rokus.  AT&T support says this is a roku issue?  Any advice?

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Community Streaming Expert

Re: Directv Stream- Local channels blacked out

I don't have Directv Stream so I have to ask:

Does it automatically select what location's local stations you get, or do you have to enter this information manually?

I am guessing you have told Directv Stream your location but that the IP number assigned to you by your internet provider indicates you're located somewhere else.  If the location indicated by your IP is outside of your local channels' market area, your actual local stations could well be blacked out.

You can use a website like https://www.iplocation.net/ to see where the IP number assigned by your internet provider indicates you are located. If this doesn't represent your actual area, contact your internet provider and ask to be reassigned an IP in your area.  In the meanwhile, perhaps you can reconfigure Directv Stream to tell it you are in the location indicated by your IP so you can at least get network tv from somewhere.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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