Features, settings & updates

[Fletcher03]

Remote powers TV on but not device, no matter how close they are to each other. Device come on only after disconnect / reconnect to power source; in this case a known working electrical outlet.

Is there a fix / work around or is this a defect and warranty issue?

[makaiguy · Accepted solution]

@Fletcher03-

My guess is your problem is caused by a change introduced by Roku operating system version 10.5. It added added a new "Power" item in the "Settings > System" menu for some of the latest Roku models. The new "Auto power savings" item there will put your Roku device into a low power standby condition after a period of inactivity, such as when your tv has been turned off for a while.

Pressing a Roku control key on your Roku remote (not Power, Volume, or Mute which act on the TV, not the Roku) should bring the Roku out of standby and back to full operation without having to power it down.

If you have a "Settings > System > Power" menu item, under "Auto power savings" see if deactivating any power saving options you find there will prevent your Roku from going into standby.

[makaiguy]

[response removed.  posted to wrong thread]

[Fletcher03]

Thanks a mil! That worked. Yay.