Features, settings & updates

[nantiques]

Hello,

My email address on my Roku TV screen (settings>system>about>) is an incorrect email address (an old one).  The correct email is on my Roku account on my computer.  How do I change the incorrect email on my Roku TV?  Thanks for any help!  

[Michellejazz]

I am having the same issue. Ex set up with his email and I need to change it to mine.

[renojim]

Are you sure you don't have 2 Roku accounts?  Can you log in at https://my.roku.com using the email address shown from Settings->System->About?

[nantiques]

Actually YES, I just tried it and it seems I somehow have TWO Roku accounts!  What do I do now?

[nantiques]

I figured it out!  Thanks so much for your help!  🐵

[tt4]

How did you do it? I need to change the email on my Roku TV that I inherited from my mother-in-law after she passed.

[Ello2022]

@tt4  There is no way to change it. Go to Roku.com and create an account. Then do a factory reset on your Roku and log in with your newly created Roku account.

https://support.roku.com/article/208757008