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rtrik
Channel Surfer

Changing channels, pause, rewind going to guide all have a lag drag before the action is preformed

This all started after an up date a week or so ago. 

Hit mute, volume up, guide, change channel, pause, rewind, etc it lags and takes 5 or so seconds to respond. 

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3 REPLIES 3
RokuDanny-R
Retired Moderator

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

@rtrik

Thanks for the post.

Have you already tried replacing the batteries in your remote to see if that helps the issue you are seeing?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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rtrik
Channel Surfer

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

That's the first thing I tried. It didn't help. 

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makaiguy
Community Streaming Expert

Re: Changing channels, pause, rewind going to guide all have a lag drag before the action is pref...

These things are just little special purpose computers. Like their big brothers sometimes clearing things out by restarting them is all it needs.

Restart via Settings > System > System restart (Or for Roku TV: Settings > System > Power > System restart)

If a restart doesn't do it, try pulling the power plug to the device for a minute or so then plugging it back in.

Let us know how you make out.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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