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Change device name and location

I keep getting an error message every time I try and change a device location and name. Has anyone else?

5 REPLIES 5
DBDukes
Community Streaming Expert

Re: Change device name and location

@littledan73 

Sometimes, clearing the Roku cookies from the Web browser will help.

Log out of Roku.

Close Roku page tab.

Clear all cookies containing "roku"

Log on to https://my.roku.com and scroll down.

You should be able to make changes now.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Michelle3
Roku Guru

Re: Change device name and location

I don’t think I’ve gotten any name/location errors on my device, so I do not understand what you’re talking about.  You probably had to do the change manually.

~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
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Lilminks
Newbie

Re: Change device name and location

I want to change the name of my device. I log into my account but I don't see an option for it. Can you tell me how to change it?

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makaiguy
Community Streaming Expert

Re: Change device name and location

@Lilminks-

Log into your account at my.roku.com using the email shown via Settings > System > Account as your login name.

Scroll down to the bottom of the page where your linked devices are listed.  Change the name or location of each by clicking on the pencil icon and editing the entry.  Then click the Update button .

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
atc98092
Community Streaming Expert

Re: Change device name and location


@alicja01 wrote:

How to change roku name?


It's in the post directly above yours. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
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