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lambi
Newbie
‎03-08-2023 09:19 PM

Cannot remove show from Continue Watching

I cannot remove a Netflix show from Continue Watching which is under the What to Watch heading. I have removed the Netflix channel, changed my password, and reloaded it. I have removed the show from the Netflix queue but it is STILL on Roku.  I have pressed the asterisk button tons of times which removed every other show under Continue watching except this one. I can't get rid of this one! What else can I do?

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3 REPLIES 3
makaiguy
Community Streaming Expert
‎03-09-2023 06:06 PM

Re: Cannot remove show from Continue Watching

See if this Netflix article helps:

https://help.netflix.com/en/node/115312

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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bmcclain22
Newbie
‎07-13-2023 02:36 PM

Re: Cannot remove show from Continue Watching

I'm having the same issue.  There are currently three show on my "Continue Watching" list.  Pressing the asterisk (*) and selecting "remove from Continue Watching" does not work on these shows.  Watching the show to completion also does not remove them.

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RokuERey
Community Moderator
Community Moderator
‎07-15-2023 01:30 PM

Re: Cannot remove show from Continue Watching

Greetings @bmcclain22,

Hello, and thank you for joining the Roku Community!

We see that you're having a problem with the "Continue Watching feature". We'd like to know more about this.

Could you please elaborate on the issue you're seeing? When did you start seeing this issue occur? What troubleshooting steps have you taken so far in trying to resolve this?

Once we have gained a more thorough understanding of this topic, we will be able to investigate it further.

Thanks,

Rey

ERey.
Roku Community Moderator
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