Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sfenske
Reel Rookie

Cannot pull up NFL Games in Peacock

I tried accessing the Hall of Fame game available on Peacock.  When I pull it up it asks me to complete a subscription and start monthly payments.  We have had monthly payment for the same amount they are asking.  Payments are electronically charged to my credit card for about a year now.  I have not had this issue with other Peacock options to date nor with NFL games.  I do not want to reapply as this will be double the charges and is unnecessary.

Please advise.  By the way do you not have a number or email address to allow for some one-on-one correspondence?

Thank you

0 Kudos
1 REPLY 1
Joseph-Roku
Retired Moderator

Re: Cannot pull up NFL Games in Peacock

Hey @sfenske, we saw your post about not being able to access your Peacock subscription's NFL content. Help is on the way!

We're going to send a PM your way. Please keep an eye on your inbox for us to help further.

0 Kudos