Hey @rtungett
Welcome to the Roku Community!
We understand that you're experiencing an issue with the Smart View/screen mirroring feature on your Roku device. We would like to know more about how we can help. Can you please provide us with the following information:
- Roku device ID, and software OS version (found in Settings > System > About).
- Mobile phone device info: brand, model, and OS.
- Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
- Steps to reproduce the issue you are seeing.
- When was the issue first encountered?
Also, you can check this article for more information: How to screen mirror your Android™ or Windows® phone to your Roku® streaming device
With more detailed information, we will be able to look further into this issue.
All the best,
Kash
Takashi O.
Roku Community Moderator