Features, settings & updates

[redheadmom]

Roku Express gets to upgrade then starts over with Let's get started page again. How do I get past this to main Roku page? This is on a 2nd Roku Express but for a different TV and on the same Roku account as my first Roku Express.

[renojim]

That often indicates an issue with the power source.  Some TV's USB ports can't supply enough power, so if you have it plugged into the TV's USB port try using a power adapter/charger from a phone or tablet.  Since you say you already have an Express, try swapping the new with the old to see if you can make it through the setup.

[RokuJohnB]

Hi Community Users,

We are locking this thread because the information may need to be updated.

If you are still experiencing issues related to the original topic, here are a few steps you can take:

1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

Thank you,
The Roku Community Team