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paul3419
Newbie

Brand new Ultra make loud screeching noise?

My brand new Ultra is making a loud screeching sound. My dog is barking at my Roku. Is this normal? I need to switch to some other device. This is crazy. How do I post the video of this?

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Brand new Ultra make loud screeching noise?

It's not normal.  If it's brand new, take/send it back.

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RokuERey
Community Moderator
Community Moderator

Re: Brand new Ultra make loud screeching noise?

Hi @paul3419,

Welcome to the Roku Community!

Thanks for reaching out about this issue with your new Roku Ultra. this seems like an odd behavior going on and we'd like to see more on what's going on here. Please reply back and let us know the serial number of the device. I also drop you a PM regarding this.

Thanks,
Rey

ERey.
Roku Community Moderator
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