Features, settings & updates

[3231]

When I open backdrops app it is fine, then when I use a one of the albums already on the app or a single art picture and set it, it turns to another deep purple backdrop screen and the screen automatically shifts over to the right and leaves a black bar on the left. My art will also display a black bar. How do you adjust the screen or is it a bug? 

[renojim]

Try it after performing a "System restart" from Settings->System or Settings->System->Power (depending on your device).

[RokuEmmanuel-D]

Hey there, @3231!

Great to see you here in the Roku Community!

We would like to know more about the backdrop issue you're experiencing so we can have this investigated by the team. 

To help us understand your concern, could you please provide a photo or video of it so we can try to look into this? 

We are anticipating your prompt response. 

Best,
The Roku Community Team