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MamaLaLa
Channel Surfer

Re: Aquatic Life Screensaver ——

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You were right!  Check this out:

IMG_5619.jpeg

 

IMG_5613.jpeg

 

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Gamera87
Newbie

Re: Aquatic Life Screensaver ——

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This has been happening on my 2022 Roku Ultra (with most recent OS) for the last few months. The transparency is most notable on the rock/crystal bearing the word Roku. 

IMG_9697.jpeg

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MamaLaLa
Channel Surfer

Re: Aquatic Life Screensaver ——

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Same. I first noticed bleed thru in the Roku rock….

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MamaLaLa
Channel Surfer

Re: Aquatic Life Screensaver ——

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IMG_5613.jpeg

IMG_5619.jpeg

 

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RokuMaryEF
Community Moderator
Community Moderator

Aquatic Life Screensaver is semi transparent

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Hey everyone! 

We’re aware of the issue with Aquatic Saver, and it’s currently under investigation. We appreciate your patience as we work to get this sorted. 

If you’re experiencing the issue, please provide the following information to help us investigate further:

  • Roku device info
  • A screenshot (if possible)
  • Tracking ID

For better visibility and reference, we'll mark this post as solved.

This will help us get to the bottom of it and resolve the issue for everyone. Thanks again for your understanding!


Thanks,
The Roku Community Team

Mary E.
Roku Community Moderator
Slh1
Newbie

Reflection on the Roku rock on the aquarium screensaver

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Hello! Has anyone else received reflections in their Roku rock on the aquarium screensaver? I’m getting a rotating blue building with white framing and a car parked out front on the Roku rock in the aquarium screensaver. I can’t find any information on it

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JWS9518
Streaming Star

Re: Reflection on the Roku rock on the aquarium screensaver

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I think they have been updating some of the screensavers to be more dynamic.

renojim
Community Streaming Expert

Re: Reflection on the Roku rock on the aquarium screensaver

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Roku is aware of the issue with the aquarium screensaver.  I'm guessing that if you perform a System restart from Settings->System->Power the "reflection" goes away (or maybe changes to something else).

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Reflection on the Roku rock on the aquarium screensaver

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@Slh1 Thanks for the post!

We’re aware of the issue with Aquatic Saver, and it’s currently under investigation. We appreciate your patience as we work to get this sorted. 

If you’re experiencing the issue, please provide the following information to help us investigate further:

  • Roku device info
  • Picture of the TV screen (if possible)
  • Tracker ID (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)

This will help us investigate and resolve the issue for everyone. Thanks again for your understanding!

Thanks,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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2krazy
Channel Surfer

Re: Aquatic Life Screensaver is semi transparent

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So I’m definitely experiencing this situation and want to know what’s being done to fix it? I was watching Family Guy and paused it and I took a picture of Joe Swanson bleeding through the Roku rock on the Aquatic Life Screen Screensaver.

IMG_9152.jpeg

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