Features, settings & updates

[MamaLaLa]

I absolutely saw a child’s face in the Roku rock. I wish I took a picture because I haven’t seen it again. I actually moved around the room and viewed different angles to eliminate reflections, etc. 

Anyone else?

[Mveparker]

• My rock on the aquarium screensaver displays a police uniform as it scrolls by. It is not a bleed through. It show a shoulder patch then shows full front with a tie and collar. It is gone today but I photographed it and I am trying to attach it to this feed. Why is it there?

[AvsGunnar]

@Mveparker 

Occasionally a paused program or channel/app menu will "bleed" through the screensaver. (I know you said it is not a bleed through, but I have always found it to be something that was last displayed before the screensaver activated).   Generally, pressing the Home button will remove it and will only appear intermittently.

[makaiguy]

I noticed this for the first time several weeks ago.  I also could trace it to an underlying image of my paused program.  In my case I could see readable closed captioning from the paused program showing through the rock..  A section of the rising bubbles was also affected.

[Mveparker]

Interesting. I will compare it. Oddly enough it is always a side shoulder that scans to the neck front and back again but scans separately of the aquarium scan left to right and back again. I have now seen a shoulder with bright decoration or beads, and another. Both of these images came up while Roku went to sleep on the Home page showing only apps. I decided to capture the images as they change, just to see a Roku conversation pattern of a joke or something. I will see if I can figure out how to add the images to this feed. 

[renojim]

Several people have reported similar things.  It probably came from a video your recently watched.  There appears to be some kind of glitch with the screensaver where the video plane bleeds through to the graphics plane.

[RokuEmmanuel-D]

Thanks for reporting this here in the Roku Community, @MamaLaLa!

We appreciate you informing us about this. We'd like to help. 

If you observe that this is happening again, please send us a photo so we can examine this matter more closely. We will then be able to get this to the appropriate team for review. 

Please keep us posted. 

Best,
The Roku Community Team

[MamaLaLa]

Thank you! That seems logical when I think more. It’s quite possible the ss had been active for longer than usual, as I couldn’t remember what I had last watched. Also, I didn’t recognize the face. However, the face was inside the rock, so when the rock moved horizontally, the face stayed in or possibly behind it. Hmmm. 

[renojim]

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@MamaLaLa wrote:

However, the face was inside the rock, so when the rock moved horizontally, the face stayed in or possibly behind it. Hmmm. 

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Hmmm indeed!  That's interesting.  I haven't seen this glitch yet myself.

[BoydEdmondson]

The background has some transparent pixels which see-through to the screen that was behind before the screensaver showed.

Can this bug be fixed? Is this the right place to report it?

Screenshot of video before screensaver:

https://drive.google.com/file/d/1QshgaY3ywr32qtwbe3rRzqzLUOViZl1a

Screenshot of see through:

https://drive.google.com/file/d/1S6A4IE3ELbT7Y-jCRSJYafdSoJYaDa37