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Chebb
Reel Rookie

App icons work but do not appear on Home Screen, just mountains

So Netflix, prime and the roku channels work, but their icons are not displayed. Just those mountain boxes

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2 REPLIES 2
AvsGunnar
Community Streaming Expert

Re: App icons work but do not appear on Home Screen, just mountains

@Chebb 

Sounds like you are just seeing the image placeholders so images are not downloading from the server.

Try restarting both your Roku device and your router. Occasionally happens to me when my internet speeds drop.  Other than the images not loading, the channels still operate fine, just may take a little longer to load.

Usually a reboot of the equipment will resolve the issue.

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

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Chebb
Reel Rookie

Re: App icons work but do not appear on Home Screen, just mountains

Thanks. I’ll try that

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