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Reel Rookie


Setup IMEI351262761388991 ROKU8220XIDQXM05M055020 change Roku ID device account 

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Retired Moderator

Re: A42B0F-1H1404584


Thanks for the post.

Can you please clarify the issue you are experiencing?

With more information we will be able to assist you further.


Danny R.
Roku Community Moderator
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Community Streaming Expert

Re: A42B0F-1H1404584

@A42B0F-1H140458 wrote:

Setup IMEI351262761388991 ROKU8220XIDQXM05M055020 change Roku ID device account 

Are you saying you wish to change the Roku account to which this particular unit is linked?

The only way I know if is to do a Factory reset to return the Roku to a new-in-the-box state then set it up from scratch, linking to your desired Roku account, or to a new Roku account created during the process.

Settings > System > Advanced system settings > Factory reset. 

  • IMPORTANT! When linking your device you may be directed to go to roku.com/link. If you are, type this in very carefully and verify that you actually do go there. Otherwise you can end up at a scammer's fake Roku site where they may request you to pay bogus charges and will collect your payment information to use as they wish. If you end up at ANY site not on roku.com (other than the https://my.roku.com/link that you'll get redirected to), back out and try again.


Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
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Ultra 4800 | Streaming Stick 4K+ 3821 | TCL Roku TV 43S245/C107X
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