Features, settings & updates

[renojim]

Press the * button on your remote four times or disable it (and its shortcut) in the Accessibility settings.

[Molynchkam]

Home - settings - audio guide - OFF! It is a horrid robot voice

[RokuIrene-S]

Hi @Molynchkam

Thanks for the post.

Audio Guide is a text-to-speech screen reader that assists Roku users with navigation of the Roku user interface and on-screen menus. When activated, Audio Guide will read out text, menu items, and other on-screen items.

For more information here is the link for you: How do I enable text-to-speech using Audio Guide?

All the best,
Irene

[cindybanks91]

The star button does not permanently turn it off but only for the video you are on.

[atc98092]

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@cindybanks91 wrote:

The star button does not permanently turn it off but only for the video you are on.

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There is a setting in the Roku menu to disable it. Go to Settings/Accessibility/Screen Reader and turn it off. If you are still getting a voice after that, then it's not the native Roku OS that's doing it.

[Mitty1942]

Thanks

[DaveWood]

I have this issue frequently when i am watching a series where it segues from one episode to another of the same series, (I.E, Bad Batch, Wednesday, Velma, Etc)  the select is not selected,  I have to exit the show and restart it to get rid of the Voice over it is becoming an issue.

[RokuKariza-D]

Hi @DaveWood 

Thanks for the post.

Does the issue only occur on a specific channel? If yes, please reply here with the channel name. We would also recommend making sure that the screen reader is turned off by pressing the star (*) button on your remote 4 times. Note that performing the same action will enable the screen reader. 

For more information, check out this link: How to enable the text-to-speech screen reader on your Roku® streaming device

Keep us updated!

All the best,
Kariza

[DaveWood]

I started to notice it on Disney +, then also on Free Vee, and Amazon, yesterday it happened on the Netflix channel app.