Features, settings & updates

Get troubleshooting tips to configure your Roku settings. The community forum has tips for screen mirroring, Guest Mode, software updates, audio, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ceojr215
Reel Rookie

2024 Roku Ultra feature issues

The 2024 Roku Ultra is a disappointment! I don’t like the feature of returning where left off when turning on the Roku device. You should fix this with a software update. Also since connecting the Roku to my Sharp Aquos Tv & Polk S1 soundbar the audio during commercials and some programs is out of sync and garbled. I tried all recommended solutions. I do not recommend the 2024 Ultra for these reasons. I have reconnected my 2020 Ultra which works perfectly with my television components.

Labels (1)
0 Kudos
1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: 2024 Roku Ultra feature issues

@ceojr215 

Thank you for sharing the features of the Roku Ultra. We would like to know more about it.

Can you check the latest software version on your Roku TV? You can find it by heading to Settings > System > About.

In the meantime, try restarting your Roku device. Go to Settings > System > Power and select System Restart to see if that does the trick.

Please keep us posted.

Roku Community Team

Jharra Q.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.