Hi @rgw5944,
Welcome to your first post on the Roku Community!
Could you tell us more about the issue you have about the concern you're running into? We'd like to know more about how we can help. How long has the issue existed? Does this issue happen on a particular channel? In addition, can you please specify the exact steps you are taking to reproduce this issue?
With detailed information, we will be better able to assist you.
All the best,
Kash
Takashi O.
Roku Community Moderator