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carolyn34974
Level 7

unable to get the updates to log on

just keeps trying to update. has anyone been able to go back to the regular tv

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1 REPLY 1
RokuDanny-R
Roku Employee
Roku Employee

Re: unable to get the updates to log on

@carolyn34974

Thanks for the post.

Have you tried connecting your device to an alternate wireless network, such as a mobile hotspot, to see if you can update and finish setting up your Roku device? Then once you have set it up, try switching back to your home wireless network?

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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