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sharp roku tv remote lost!

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ok. me and my little sister are in her room and we lost her remote. he have a sharp roku tv, no box connected. the tv is off and all we have are our chromebooks. our parents are strict and will be angry if they find out we have our chromebooks up here (Smiley Tongue) and we have looked everywhere! the roku app also does not work on my chromebook or hers. help! Roku TV 

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Roku Employee
Roku Employee

Re: sharp roku tv remote lost!

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@lillianelisaa 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Sharp here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

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3 Replies

Re: sharp roku tv remote lost!

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it is 10:37 right now, and we are both very stressed. please help! 

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Level 20

Re: sharp roku tv remote lost!

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You can't use a cellphone app until the roku and cellphone are on the same network and password. And you need real remote to set up the roku to the internet initially. 

Edmund
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Roku Employee
Roku Employee

Re: sharp roku tv remote lost!

Jump to solution

@lillianelisaa 

Thanks for the post.

Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS. 

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Sharp here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.

You can also purchase a remote that is compatible with your Roku TV here: https://www.roku.com/products/accessories/roku-tv


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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