You're not giving us much to go on to try to help.
Is this on a Roku TV (that is, one that has Roku built into it)?
Describe what you have tried and what results you got.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Do not ask me support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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