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copyleft
Level 9

rokuTV sw ver 11.0.0 build 4193-CG LOWERED POWER TO MY SUBWOOFER.

did rokuTV sw ver 11.0.0 build 4193-CG

Change my SUB WOOFER?

My bass wont THUMP like it did before sw update.

ii reset my sub, nada

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3 REPLIES 3
RokuDanny-R
Roku Employee
Roku Employee

Re: rokuTV sw ver 11.0.0 build 4193-CG LOWERED POWER TO MY SUBWOOFER.

@copyleft

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue? What troubleshooting steps have you already taken to try to resolve the issue?
With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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raymondjtoth
Level 7

rokuTV sw ver 11.0.0 soundbar problem

We have a Sony soundbar model . HT-S100Fwe have roku tv 7410x Hitachi model 50r81 roku os 11.0.0 build 4193-57 an yn00h5328246 we turn tv off it loses sound using hdmi tried new hdmi cable on soundbar we have if unplug in sound comes back not sure if bug or not this is 4k her tv also what's going on tried pcm only not let it audio detect sound on audio tab and have to sound bar only what's going on? Is it a but in roku os update we got to ray

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RokuDanny-R
Roku Employee
Roku Employee

Re: rokuTV sw ver 11.0.0 soundbar problem

@raymondjtoth

Thanks for the post.

If you disconnect the soundbar, are you experiencing any audio issues? Have you tried connecting the soundbar with an optical cable to see if that works?

For additional support regarding your Sony soundbar, we would recommend reaching out to Sony to see what further insight they can provide.

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Community Moderator
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