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roku pin for ordering channels ect.

i set up system gave them credit card info ect.then i put in my 4didgit pin it wont accept it so i up dated pin 4 times w/no luck.i even tried checking not needing pin for nothing and it still calls for pin but doesent  accept it or any previous ones.I HOPE SOMEONE CAN HELP ME OUT.ROKU NEEDS TO PUT IN A LIVE CALL CENTER.FREE TV MY ASS1111

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