Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
JBerrocales
Reel Rookie

non roku soundbar wont connect to roku tv

I have a non roku soundbar. I tried using component cables and the hdmi arc but neither seem to let sound through. The TV registers its existance and will connect with the hdmi cable but no sound will play. I can lower and rise the volume but no sound will go through. Can this be fixed?

0 Kudos
4 REPLIES 4
renojim
Community Streaming Expert

Re: non roku soundbar wont connect to roku tv

@JBerrocales, have you gone through the TV's audio settings?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Tivoburkee
Community Streaming Expert

Re: non roku soundbar wont connect to roku tv

After connecting the soundbar to the arc, go into the Roku tv settings and refresh the cec devices.

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
JBerrocales
Reel Rookie

Re: non roku soundbar wont connect to roku tv

I have gone through all the settings and the cec and there is no sound. Does this mean I need a new soundbar?

0 Kudos
RokuDanny-R
Retired Moderator

Re: non roku soundbar wont connect to roku tv

@JBerrocales
Thanks for the post.

If you are still unable to resolve the issue, can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.