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Doug83
Level 7

no pic on Roku TV

Ok im upset i have sound but no pic. I have try pushing the reset button on the side of the Tv ive also tried pusshing a serious of buttons and unpluging for ten mins but does the same. It has sound but no pic. My tv turn a year old this pass Oct.

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RokuDanny-R
Roku Employee
Roku Employee

Re: no pic on Roku TV

@Doug83 

Thanks for the inquiry.

Have you tried contacting your TV manufacturer support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. 

You can find a list of Roku TV manufacturer contact information in the Community post here: Contacting Support for Your Roku TV

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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