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franku012020
Level 7

need remote replacement for Sony tv

I am looking for a remote replacement for my sony tv

I used this linkhttps://www.roku.com/products/accessories but it does not work in Canada all it does is go back to the home page of Roku

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3 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: need remote replacement for Sony tv

@franku012020 

Thanks for the post.

Can you please clarify your inquiry? Is your Sony TV a Roku TV? 

Please contact your TV's manufacturer directly to report this issue and request additional support. Each TV manufacturer provides direct support and warranty services for their products. 

You can reach Sony here: https://www.sony.com/electronics/support/televisions-projectors

Thanks,
Danny

Danny R.
Roku Forum Moderator
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franku012020
Level 7

Re: need remote replacement for Sony tv

Sorry my apologies  I ment say sharp tv its a lc-43bu581c ...roku tv 7201x

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RokuDanny-R
Roku Employee
Roku Employee

Re: need remote replacement for Sony tv

@franku012020 

Thanks for the clarification.

If you need a replacement remote for a Roku TV, you would need to contact your TV manufacturer. You can contact Sharp here: http://www.sharpusa.com/CustomerSupport/ContactUs.aspx or at 1-888-935-8880.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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