I have a 50” HiSense tv (model 50R6+, G184238) running Roku 7240x (version 10.0.0 build 4209-39). None of my devices detect the tv. All devices and tv are connected to the same wifi. I have restarted the TV, devices, modem and router several times and it is still not working. Screen mirroring mode has always allow selected. There are no devices blocked. Apple airplay is on. Why is it still not working?
I have a Hisense Roku TV with OS 10.0 and the Apple AirPlay and HomeKit option is available on the TV and AirPlay is turned on. I've made sure that my devices and the TV are on the same network but none of my devices show the Roku TV as an option for AirPlay. I've restarted the TV and my devices and have turned AirPlay off and on several times.
Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-steps to reproduce the issue you are seeing
Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.