Trying to use Airplay to stream videos from iPad to TCL Roku TV. iPad shows TV as option, and I can select it. On TV, I get the Airplay screen, but no video. iPad then shows message about MPEG4 format not able to stream to this TV. YouTube videos stream fine. Any reason why MPEG4 videos won't stream via airplay to Roku TV? What formats are OK? Thank you
Can you please provide us the following information: -Roku TV brand and model -serial number -device ID -software OS/version (these can all be found in Settings > System > About) -tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times) -can you provide us with a piece of content or sample that you are experiencing this issue with
I tried 2 different TVs, one with Roku built in, and one with Roku Stick. Neither can airplay my videos or movies on my computer, but both can play other videos like YouTube. When I try, I can see the option of choosing the Roku device, and I see the Airplay screen on my TV, but that's it - it's just the settings option, and Airplay is turned on - but no movie. I tried attaching a small video, and even the Get Info screen from a movie, but I couldn't attach it to this message. A sample video or movie shows format as MPEG-4, with Codecs AAC, H.264. Thank you very much.
Can you please provide specific information about the issue you are experiencing? What Roku device are you using? Can you please provide the steps to reproduce the issue as well as provide screenshots of what you are seeing so we can better understand the issue?