Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Cholla07
Level 7

YouTube TV App Won't Load on Sharp Roku TV

I have a Sharp Roku TV, it's about 3 years old now.  All Roku apps functional normally except my YouTube TV app.  About 3 weeks ago it simply stopped loading the app.  The TV hangs for about 60 seconds totally frozen then reboots itself.  No change in functionality.  They same app loads just fine on a Roku premiere I have on another TV.  

0 Kudos
1 Reply
Visitor45763
Level 10

Re: YouTube TV App Won't Load on Sharp Roku TV

The usual suggestion is to delete the app; then go to home>settings>system>power to do a "restart." (If the "fast start" option is enabled, I would disable that. It keeps things in memory, never reloading fresh copies. Things go bad, and stay bad.). Then install the app.

If that doesn't work, then people are told to contact the app's support. 

Before trying that, I would try the so-called "clear the cache:"

Hit HOME 5 times.
UP once.
REWIND twice.
FAST FORWARD twice. (Clears cache & tv reboots itself. Be patient. It takes 2-3 minutes for the tv to go black, and come back on)

That's known to fix odd problems. It wouldn't hurt to try it. I'd try it first.

"People are often amazed at how much we’ve done with the number of engineers we’ve got." (Roku CEO Anthony Wood, Austin Statesman, Oct 4, 2019). "Amazed" is one way of putting it.