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Wrinckles14
Level 7

Wireless speakers missing

I have a roku streambar, the pairing screen doesn't show the option to pair my roku wireless speakers.

System is update, reset and nothing 

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4 REPLIES 4\
Tivoburkee
Community Streaming Expert

Re: Wireless speakers missing

When you go to:

settings> remote & devices> set up a new device>

 

What choices are shown? 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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Wrinckles14
Level 7

Re: Wireless speakers missing

Hi, in that screen or pushing home button for 5 secs I only see remote control

Its the only thing that appear

Please help me

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RokuDanny-R
Roku Employee
Roku Employee

Re: Wireless speakers missing

@Wrinckles14

Thanks for the post.

For more information about setting up your Roku Wireless Speakers, visit our Support page here: Set up wireless speakers

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Wrinckles14
Level 7

Re: Wireless speakers missing

Hi as I mentioned my system is update versión 10, comp 4209

The pair screen shows only wireless remote 

My model is 9102MX 

Someone says the speakers are not compatible with México or latinamerica versions si that true? 

Or is there any chance to change the model of the Device from MX to R, I read  that the R model is compatible

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