Discussions

[MDSmith86]

I've been having this same issue as the rest with audio quality sounding like blown speakers on the 9102R streambar. Multiple channels, before and after restarting and after a factory reset. Nothing resolved the issue. Device purchased earlier this year.

SN YL00CE150458

Thanks for any help.

[Grizzley53]

Greetings mhd1:

I suggest you contact Roku customer service to request that they ship you a replacement Streambar. I received my replacement yesterday. It sounds good, no crackling and buzzing, at least the 1st day of use.

[Howski73]

Well that's good news that they replaced yours. It seems too common of a problem to ignore. What's the best way to reach them? 

[Frawg]

Try this number, 1-816-272-8106. It took so long searching to actually talk to a person. Make sure you have model and serial numbers. Good luck.

[mhd1]

Thanks for the info, much appreciated.

[RokuDanny-R]

@DerekDWCole

Thanks for the post.

Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.

Thanks,
Danny

[RokuDanny-R]

@MDSmith86

Thanks for the post and providing us with your information.

I have passed it along to our Support team who will assist you further.

Thanks,
Danny