Yes indeed I tried to get two sticks as replacement but they said no because it would be an upgrade even tho it be less than my my original purchase 🤔
Thanks for the post.
Can you please provide the serial number of your Roku device from Settings>System>About? I'll be able to assist you further from there.
Sure, here it is again:
Just wanted to say that my Roku Streambar was having problems with the sound. It was crackling and it sounded staticky. I contacted Roku and they replaced it. Thank you!! The replacement sounds way better
Thanks for the follow up.
I have passed along your concerns to our Support team to assist you further.
That's what you said a few weeks back. Did you mean it this time?
I am having the same problem, I recently received my streambar for Father's Day. I have tried all the recommended steps. My Model # 9102RW serial #YL00A2724051.
Could you please provide me with some assistance. Thanks.
Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.
We appreciate your patience for the time being!
Thank you Danny, et.al. Replacement received, setting it up now. Hoping for the best!
I am having the same problem, I also followed the steps below.
I just purchased this last month