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Jaci
Level 7

Why is 1/4 of my TCL Roku TV dimmed?

Out of nowhere, 1/4 of my tv is dimmed and has vertical lines going down from the top to the bottom of my screen. It also blinks rapidly and continuously. What should I do? Who can I contact? It was not dropped or anything, it just happened out of nowhere. 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why is 1/4 of my TCL Roku TV dimmed?

@Jaci 

Thanks for the inquiry.

Have you tried contacting TCL support yet to inquire further? I'd suggest starting there to see what options or suggestions they can provide. 

You can reach them here: https://support.tclusa.com/televisions or at 1-877-300-8837.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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