It seems you’re a moderator of this forum, so I’m gonna let you know what we are all seeming to experience lately.
it seems like when you use streaming services (examples, Netflix, Hulu, etc) the volume will cut off after the one episode is done.
You were once able to restart the TV and it cleared it up.
Now today, 6/28/2020 that option is gone and you can only reset by pressing the play/pause button three times or factory reset everything and all your accounts are erased and you have to start all over.
This is a pain in the **bleep** if you have a LOT of streaming services already installed and you will now have to reinstall everything.
i don’t know if your tech support can perhaps relay this info to someone and maybe there’s a general fix for this. Maybe you guys can make a new update that fixes this.
This is the audio/video option I’ve used. Did this on Friday and so far no problems. I think it is the type of tv. Not a very reliable brand. I was hoping the guy Danny who replied to Shane would tell us something.