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Why am I unable to find any Roku speakers to buy online outside the US?

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I have searched online for Roku wireless speakers and can't seem to find any. Everytime I go on the Roku website and look for the speakers I am told that the server is unavailable.

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Level 19

Re: Why am I unable to find any Roku speakers to buy online?

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@Blubblysaturn 

Thanks for the note—apologies for any confusion here. If you're outside the US, we don't currently sell the Roku TV Wireless Speakers in other locations at this time. This is likely why you weren't seeing the product when visiting the localized version of our website. We're always looking to expand our presence, and hope to be able to offer our products in more locations in the future. 

Please keep an eye on blog.roku.com for the latest news and announcements! 

 

Cheers,

Tanner

 

Tanner D.
Roku Community Manager

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Roku Employee
Roku Employee

Re: Why am I unable to find any Roku speakers to buy online?

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@Blubblysaturn 

Thanks for the inquiry. I'm sorry to hear about the experience—that's not what we aim for.

Have you tried purchasing the Roku TV Wireless Speakers through our website? You can find the website here: https://www.roku.com/products/audio/roku-tv-wireless-speakers-bundle

Please keep us posted if you are still experiencing issues navigating our website.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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Level 7

Re: Why am I unable to find any Roku speakers to buy online?

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I am having same problem.  The link doesn't work.

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Level 19

Re: Why am I unable to find any Roku speakers to buy online?

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@Blubblysaturn 

Thanks for the note—apologies for any confusion here. If you're outside the US, we don't currently sell the Roku TV Wireless Speakers in other locations at this time. This is likely why you weren't seeing the product when visiting the localized version of our website. We're always looking to expand our presence, and hope to be able to offer our products in more locations in the future. 

Please keep an eye on blog.roku.com for the latest news and announcements! 

 

Cheers,

Tanner

 

Tanner D.
Roku Community Manager

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Level 7

Re: Why am I unable to find any Roku speakers to buy online?

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I am in US. I am not able to buy Roku wireless speakers.

I go to menu > products > audio > explore speakers > add to card.

I see "upgrade offers" you do not have any offers. Screen Shot 2020-02-19 at 5.49.48 PM.png

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Level 7

Re: Why am I unable to find any Roku speakers to buy online?

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The link takes me to speakers page, with "Add to Cart". but on clicking "Add to Cart" button, see, "Upgrade offers" & "You do not have any upgrade offers".

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Level 19

Re: Why am I unable to find any Roku speakers to buy online?

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@raghuk  Thanks for letting us know about the issue you're seeing. I'll pass this information along to our team to take a closer look. 

Please feel free to send me a private message with your Roku account email address, and I'll continue assisting you directly as we have any updates to share. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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Level 19

Re: Why am I unable to find any Roku speakers to buy online?

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@raghuk  Thanks for your patience here. We've resolved an issue that may have caused this behavior. You should now be able to go ahead and try purchasing the Roku TV Wireless Speakers again without issue. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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