Discussions

More than a smart TV—a better TV. Learn more about using your Roku TV, locate help resources, and share your experience.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Level 7

Westinghouse Roku tv model WR50UX4019 cannot be found on the support site for the manual usb update

i entered the correct tv model and serial number to download the system update on the site they provided but it keeps saying its a unknown model the model number is WR50UX4019. I really need help!!

0 Kudos
2 Replies
Highlighted
Level 19

Re: Westinghouse Roku tv model WR50UX4019 cannot be found on the support site for the manual usb upd

Make sure in the model number you aren't putting O's instead of Zeroes.

Edmund
0 Kudos
Highlighted
Level 19

Re: Westinghouse Roku tv model WR50UX4019 cannot be found on the support site for the manual usb upd

It doesn't want the TV model number, it wants the Roku model number from Settings->System->About.

0 Kudos