Discussions

[jkanderson1977]

I have a TV and when Roku sends me an email with an activation link it asks me to name my TV and I do.  I give it a location, and then it goes to an error page

The website experienced an unexpected problem

There was an unexpected error in the website. The current page will not load. Close and re-open your browser, navigate back to the website, and try repeating your last actions. If the problem persists, please contact our support team. 

Tried multiple browsers

[Cdixon]

Need help activating tv try Brower didn't work help

[miketelesco]

Same thing is happening to me

[Vallery]

I am having the same problem. Need help too. Hope to find answer soon.I called Roku  machine  said due to the situation they are not offering phone support. What are we supposed to do?

[jkanderson1977]

is there a support email? My new TV is useless

[Vallery]

I have been trying to find support also. Makes me so mad that you can’t do Anything on the tv because the website is down. 😡

[RokuDanny-R]

Hi everyone,

Thanks for the posts regarding the issue you are experiencing.

We would recommend trying again to see if you are still experiencing the issue. We would also recommend trying to clear your browser cache as well as trying other web browsers when trying again.

Please keep us posted.

Thanks,
Danny

[LandEm]

I am also having the same problem with my new TV and have tried all of that several times

[jkanderson1977]

I have tried multiple browsers on multiple computers clearing the cache each time.  It is obviously your site that is the issue.

[ehouwen]

still not working. Is the website down?