When I turn on my roku, the menu volume works fine. When I enter any app, there is no audio while the video plays. Volume mode is set to leveling and I have never changed the settings. The only way to get sound back is to start on volume mode leveling option, click through all other volume mode options, and land back on leveling mode. This makes the sound work, but Everytime I turn on TV, enter a different app, or the next episode plays, I have to click through all the volume mode options to get any audio. It’s very annoying.