Discussions

Is your Roku TV not working? Join our online community forum to find help with common Roku TV issues, get troubleshooting tips, and share your experiences.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Anonymous
Not applicable

Volume leveling does not work on Roku channel only.

It also only works on certain streaming channels and apps. But unfortunately it will not work on the Roku channel itself. I thought our government passed a law against this? I'm pretty much positive that they did. Might be worth looking into workaround.

Thanks any advice is helpful. 

0 Kudos
1 REPLY 1
RokuDanny-R
Retired Moderator

Re: Volume leveling does not work on Roku channel only.

@Anonymous

Thanks for the post.

Can you please clarify the issue you are experiencing? Can you please provide us the following information:
-Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
-does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found be selecting the channel on the Home screen and pressing the * button)
-tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times and provide us with this ID)
-steps to reproduce the issue you are seeing 
With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.