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ShelbyRoot
Level 7

Volume issue on Roku TV

My 70inch rocky tv keeps loosing sound after every ad and episode. I have to go to options, then volume mode and turn it to off, then back on and the volume comes back on. Any idea how to fix it?

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2 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: Volume issue

@ShelbyRoot 

Thanks for the post.

Are you experiencing this issue on a specific channel or does this happen on all channels?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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DrewV51
Level 7

Re: Volume issue

Ive had this same issue happen to me, I noticed this recently over the last week.

Its happened to me on youtube everytime it autoplays the next episode. Its happened on netlix when first loggin in and playing a movie, havent tried a series to see if it does happen when next episode plays.

  • I have to open the options, go to volume mode, switch from leveling to off and back to leveling to get the audio to play.

I have not had a problem when I switch to an HDMI output with a game console. 

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